Site rules

1. General Provisions

1.1. The Compass website (compassdiaspora.eu, hereinafter referred to as the Website) is a directory of specialists, organizations, and stores that provide services to clients in the languages of various language communities in European countries.

1.2. Website Operator: Pavel Chukhno (Pavel Chukhno), private individual, Topoľová 21, 811 04 Bratislava, email admin@compassdiaspora.eu (hereinafter referred to as the Operator).

1.3. By using the Site, you agree to these Rules and the Privacy Policy . If you do not agree, do not use the Site.

1.4. The Site does not participate in transactions between users, does not accept payments between them, and is not responsible for the quality of services and products provided by contractors. Agreements are concluded directly between the contractor and the client.

2. Users and registration

2.1. Users can search and view cards without registration. Registration is required to write messages, leave reviews, add cards to favorites, or post your own card.

2.2. Users wishing to post advertisements for their offers of services and goods shall register on the Site as Contractors.

2.3. The email address serves as the login. By registering, the user confirms that they are 16 years of age or older and that the information they provide is accurate.

2.4. By registering, the user agrees to these Rules and to receive service emails (address confirmation, notifications of messages, violations, and the end of a paid or free period). Consent to receive news and promotional mailings is voluntary and may be revoked at any time.

2.5. One performer – one account – one performer card. Creating multiple accounts to circumvent the rules is prohibited.

2.6. Email address changes must be confirmed from both the old and new addresses. If access to the old address is lost, the administrator will change the address after verifying the request from the new address.

3. Performer card

3.1. The Contractor shall indicate the form of activity (organization, individual, organization specialist), languages spoken, address (only the locality is required), regions of service, up to 3 subgroups, and a description of the activity.

3.2. The card is published immediately after saving. The operator reserves the right to check it later, change the subgroup, hide, or delete a card that violates the Rules.

3.3. The description may be written in any of the Website's languages. Visitors see it in the selected Website language marked "automatically translated" and can open the original. The Operator is not responsible for the accuracy of the automatic translation.

3.4. The following is prohibited in the profile: false information; third-party trademarks and photos without permission to use; contacts for bypassing internal correspondence in fields not intended for this purpose; advertising third-party websites not related to the performer's activities; any illegal services or goods; insults, discrimination, and adult materials. If a service or work requires the presence of appropriate professional qualifications and/or permission for such activity (patent, license, or other), then by posting an ad, the Performer guarantees that they have such qualifications and/or permission.

3.5. Logo or photo: PNG, JPG, or WebP, no smaller than 400x400 pixels, up to 2 MB. The Contractor guarantees that they have the right to use the uploaded images and files.

4. Tariffs for Contractors

4.1. The "Business Card" plan is the Contractor's basic plan, set upon registration on the Website. The "Business Card" plan is provided free of charge for the entire period of use of the Website. This plan includes: a description of the activity, up to 5 photos, one location address displayed on a map, links to the website and social media, the ability to specify up to 3 activity subgroups, and the ability for visitors to leave messages in their personal account with automatic notification to the Contractor's email.

4.2. Expanded functionality plans are available to Contractors for an additional fee, subject to the terms and conditions established by the Website and published on the Website. The price of paid plans and the payment procedure will be published prior to the start of the paid period. The Operator reserves the right to change the composition and price of the plans by notifying Contractors in advance.

4.3. The Site notifies you of the imminent expiration of the free or paid period of a paid plan by email 14, 7, or 1 day in advance. If the period expires and is not extended, the card reverts to the basic "Business Card" plan. Content beyond the plan is hidden and stored for 12 months, after which it can be deleted.

5. Messages

5.1. Correspondence between the client and the contractor is conducted through the personal account. A short email notification is sent about new messages.

5.2. Spam, mass mailings, insults, fraud, and attempts to obtain personal information by deception are prohibited.

6. Reviews and ratings

6.1. Any registered user can leave a review—one review per performer, with the option to edit it. The review is published immediately. Performers cannot rate themselves and can only reply to reviews.

6.2. Faked or false reviews, insults, and disclosure of other people's personal information are prohibited. Such reviews will be deleted.

6.3. The card displays the average rating and number of reviews. The order in the lists takes into account the weighted rating, paid promotion, and card recency (first 30 days after publication).

7. Advertising on the Site

7.1. The Website develops and offers Providers advertising campaigns to increase the visibility of offers and expand user reach. Promotions may utilize both the Website's resources and other communication channels managed by the Operator (social media, email marketing, etc.). Information about current advertising campaigns and the terms of their use is posted on the Website. Providers can order an advertising campaign from their account.

7.2. The promotion will be launched after payment and verification by the administrator within 24 hours.

7.3. If an advertisement violates these Rules or the terms of the promotion, the Operator will request that the Contractor correct the violation. If the Contractor refuses or does not respond within 48 hours, the promotion will be closed without a refund.

8. Violations, blocking and deletion

8.1. For violations of the Rules, the Operator reserves the right to hide content, limit functionality, block, or delete an account. In cases of serious or repeated violations or spam, the email address will be blacklisted, and re-registration using that address will be prohibited.

8.2. The user can delete their account in their personal account. Deleting the account also deletes the user's profile and data; reviews of other performers are deleted, ratings are recalculated, and messages from other users remain anonymous.

9. Responsibility

9.1. Operator's Limitation of Liability. The Website and its services, including all scripts, applications, content, and design of the Website, are provided "as is." Under no circumstances will the Operator or its representatives be liable to the User or any third parties for any indirect, incidental, or unintentional damages, including lost profits or data, or harm to honor, dignity, or business reputation, caused in connection with the use of the Website. The Operator does not guarantee that the Website's services meet the User's requirements, will be provided uninterrupted, quickly, reliably, or error-free, or that the quality of any product, service, information, etc., obtained through the use of the services will meet the User's expectations. The Operator is not liable for any damages incurred as a result of the User's use of the Website's services or individual parts/functions of the services, unless this occurred in violation of the Operator's obligations under concluded civil law contracts. The Operator strives to ensure the uninterrupted operation of the Website, but does not guarantee the absence of interruptions and errors.

9.2. The authors of cards, reviews and messages are responsible for their content.

10. Changes to the Rules and other provisions

10.1. Nothing in the Rules may be understood as establishing between the User and the Operator an agency relationship, a partnership relationship, a joint venture relationship, a personal employment relationship, or any other relationship not expressly named in the Rules.

10.2. These Rules shall be governed by and interpreted in accordance with the laws of the Slovak Republic. Any matters not regulated by these Rules shall be resolved in accordance with the laws of the Slovak Republic.

10.3. Inquiries and claims from individuals and legal entities to the Operator may be sent to the email address info@compassdiaspora.eu. Inquiries and claims from the Operator to registered users are sent to the email addresses provided during registration.

10.4. All disputes arising from legal relations governed by these Rules shall be resolved through negotiations.

10.5. These Rules shall enter into force for the User from the moment of his accession to them and shall remain valid for an indefinite period.

10.6. In addition to collecting personal data, the Website may also collect anonymized data from Users (including, but not limited to, cookies and the User's Personal Account ID). This anonymized and aggregated data is collected for the purposes of improving the Website and conducting statistical, marketing, and other research related to the provision of its personalized services or the services of third parties.

10.7. The Operator may change the Rules. The new version is effective from the moment of publication; registered users will be notified of any significant changes by email.

10.8. Questions and complaints: info@compassdiaspora.eu. Last updated: 02.11.2026.